Job Details

UKG PRO WFM Solution Consultant - USA (Remote)

Join to apply for the UKG PRO WFM Solution Consultant - USA (Remote) role at Improv

About Us

At Improvizations we do what we say, we don't believe there is any other way to do business. Our expertise is workforce technology, but our one thing the 'why' that drives us is helping people experience the power and productivity every day in the work they do. Improv is recognized for its UKG configuration skills and for bringing exceptional knowledge to complex workflows. Our main focus is always providing the best solution for our clients. We operate with a completely client-centric approach, allowing us to find a custom and unique solution to even the most complex of projects. Our team is always dedicated to making sure we fully understand each organization's unique situation before taking action. We listen, we engage, and we do what we say - every time.

We are seeking a unique and experienced UKG Pro WFM Solution Consultant with expertise in the Timekeeping or Advanced Scheduler module to join our team.

What You Will Do

• Participate in the full lifecycle of UKG product implementation from discovery through design, build, test, and user adoption.
• Discover and analyze client business requirements and business processes.
• Create usable documentation including audit findings, business requirements, and product design documents.
• Translate findings and product design documentation into properly configured applications (Timekeeping, Scheduler, etc.).
• Actively participate, and as needed lead, testing, and quality assurance activities for the projects.
• Assist with change management and user acceptance testing.
• Work closely with Project Managers communicating and understanding the goals required to complete the required tasks on time and budget.
• Maintain the internal project management system up to date with all time worked, task status, and related documentation.
• Maintain current in-depth technical, functional, and operational knowledge of UKG PRO WFM (Dimensions).
• Experience with UKG Workforce Central and understanding of Workforce Central vs. PRO WFM differences is helpful but not required.

Your Knowledge, Skills, And Abilities

• Minimum 5 years' UKG experience with completing full implementations of UKG WorkforceCentral and/or at least 1 UKG PRO WFM project live.
• Certified in UKG Pro Workforce Management (WFM).
• End-to-end experience with the following Dimensions modules:
• • Timekeeping
  • Scheduler
  
  
• Ability to assist with Business Structure Workshops in relation to Scheduling.
• Completed UKG PRO WFM Scheduling Partner/Employee training.
• Exemplary customer service skills with demonstrated ability to effectively develop and maintain client relationships. You are expected to WOW the customer.
• Excellent oral and written communication skills.
• Bachelor's Degree or equivalent in Computer Science or related field (or equivalent experience).
• Applicants must have authorization to work in the United States without current or future visa sponsorship.

What Would Make You An Outstanding Candidate

• UKG PRO WFM Scheduling certification.
• End-to-end experience with the following UKG PRO WFM modules:
• • Scheduling
  • Forecasting
  • Healthcare Productivity
  
  
• Experience with ADP Workforce Management optional.
• Understanding of UKG Navigator, Paragon, and Launch methodology/tools.

Why join the Improvizations team?

We are committed to creating an inclusive environment for our team. If you have a special need that requires accommodation, please let your recruiter know.

We Currently Offer The Following Benefits

• Access to medical, dental, and vision insurance through Cigna with the majority of the employee cost covered by the employer.
• Employer funding to HSA accounts and FSA access.
• Access to a 401(k) through Vanguard with a guaranteed employer contribution.
• Flexible vacation policy that allows you to manage your schedule and rest and recharge when you need to.
• 11 holidays with flexibility based on what is important for you and those you love.
• Family-friendly benefits, including 16 weeks off for maternity leave, 8 weeks off for non-birthing parent leave, employer-paid short-term and long-term disability, employer-paid life insurance, and access to additional life insurance, hospital coverage, accidental coverage, discounted mental health support, and more.
• Support on individual development through certifications, continued learning, conferences, and more.

We value a diverse workforce and a culture of inclusivity and belonging. All employment decisions shall be made without regard to age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis protected by federal, state, or local law. Improvizations is an Equal Opportunity Employer.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Consulting, Information Technology, and Sales

Industries

IT Services and IT Consulting

Referrals increase your chances of interviewing at Improv by 2x